In a recent article published on HIT Consultant, Why Doctors Will Never Ever Like EMRs & How To Change That, Margalit Gur-Arie explores the decade old question of why EMRs were not designed for patient care. With little regard for patients, EMRs were primarily designed for billing, and despite leaps and bounds being made in technology, EMRs have remained virtually unfazed and untouched by the brilliant minds of computer programmers.
The bottom line is that unlike SyTrue™, EMRs just were not designed for patient care. While translating factual medical information into a longitudinal record is the primary goal for SyTrue, SyTrue has also kept in mind what’s behind the data, the patient.
“People complained that EMRs are not designed for patient care seven years ago, when the first EMR certification body was created. They said the same thing four years ago when billions of dollars were made available for the purchase of EMRs. They kept insisting even as use of EMRs was becoming widespread two years ago, and the chorus remains unchanged today: EMRs are not designed for patient care.” (Gur-Arie)
Unlike EMRs, the predominance of SyTrue’s technology has put it far ahead of the limited capabilities of EMRs. While EMRs focus has remained strictly on attempting to comply with meaningful use since they were never designed as clinical systems, SyTrue has discovered a recipe for encompassing the needs of not only a medical office, but people as well. As the article notes, EMRs are not designed for patient care because our medical system is no longer designed for patient care. It is also known that EMRs were designed as after-the-fact, static data repositories, not as workflow aids. This changing paradigm of using real-time information demands a change in the way we interact with EMR, an unaddressed issue that SyTrue has recognized.
Some EMRs already do or will soon collect customer information, aid market research, minimize cost and maximize revenue and detect non-compliance with specifications, among other things. Arguably, patients are often forgotten as people instead becoming dates and times, numbers and figures and above all, billable entities.
Which leads one to ask, where in all this is the concern for patient care? Concern for patient care has fallen lower on the list of priorities when there is money and time at stake. With SyTrue, the needs of patients are being met by enabling a doctor to spend more time with the patient and less time with EMR. For doctors, frustrating and stressful experiences with EMRs can influence and negatively affect the patient experience during a visit and even cut into their one-on-one time. This could not only lead to loss of revenue, but could have a negative impact on the entire atmosphere and productivity in a medical office environment.
But SyTrue has even managed to take it a step forward and concern itself with not only the patient but the user as well. Where EMR programs can be time consuming and difficult to use, SyTrue is user-friendly and smart. It is intuitive, fast and easy on the eyes.
Everything that EMRs aim to be SyTrue already is and in a modern world where being faster, smoother and easier are what every consumer product strives for, SyTrue has emerged as a pioneer in the healthcare industry and will continue to break ground while leaving EMRs behind in the dust.