In a recent commentary published in National Journal, venture capitalist Vinod Khosla, predicted that as much as 80 percent of a doctor’s job could be replaced by computers in the decades ahead. Contrary to this, the news story, Technology in Healthcare: Why Docs Shouldn’t Feel Threatened, argues that the split in duties will more than likely be equal stating that the need for doctors is just as necessary as the demand for technology.

Tools such as clinical decision support software, as commentary author Darius Tahir points out, is proof that technology is valuable and important in helping doctors provide their patients with quality care but not eliminate it altogether.

While it’s true that technology assists doctors and treatment efforts, the patient and doctor relationship can never be replaced or forged. It is often this relationship that is one of the biggest contributing factors in a patient’s recovery and the idea that computers will ultimately replace the physical care of a physician, or even the majority of it, is hard to compute.

A patient’s journey to health is comprised of multiple influences ranging from family support systems to positive thinking, but one of the most powerful is their relationship with their doctor. The honest and trusting relationship that forms between a patient and physician and network of nurses during treatment is a precious resource that costs nothing beyond time and effort. This human connection cannot be paralleled by any technology and is why computers will never be able to fully eliminate patients’ innate desire to trust in and be cared for by doctors.

Hospitals’ staff give a patient an invaluable tool during treatment: compassion. Compassion is one of medicine’s most underestimated and overlooked resources and will never be substituted by any software. A common phrase comes to mind; just because you can doesn’t mean you should, meaning that just because a computer can or could do a doctor’s job does not mean that it should. In line with the Fierce Health IT article, physicians should not feel threatened by technology because it will never have the ability to feel, empathize or care for a patient on a human level.

Despite rapidly developing medical technology, we are still eons away from computers being able to mimic human emotion. Doctors spend weeks, months and years forming valuable relationships with their patients and it is these connections that empower the healthcare community. For further reading on why doctors should not feel threatened by technology, please refer to the original article posted on Fierce Health IT.

In a recent article published on HIT Consultant, Why Doctors Will Never Ever Like EMRs & How To Change That, Margalit Gur-Arie explores the decade old question of why EMRs were not designed for patient care. With little regard for patients, EMRs were primarily designed for billing, and despite leaps and bounds being made in technology, EMRs have remained virtually unfazed and untouched by the brilliant minds of computer programmers.

The bottom line is that unlike SyTrue™, EMRs just were not designed for patient care. While translating factual medical information into a longitudinal record is the primary goal for SyTrue, SyTrue has also kept in mind what’s behind the data, the patient.

“People complained that EMRs are not designed for patient care seven years ago, when the first EMR certification body was created. They said the same thing four years ago when billions of dollars were made available for the purchase of EMRs. They kept insisting even as use of EMRs was becoming widespread two years ago, and the chorus remains unchanged today: EMRs are not designed for patient care.” (Gur-Arie)

Unlike EMRs, the predominance of SyTrue’s technology has put it far ahead of the limited capabilities of EMRs. While EMRs focus has remained strictly on attempting to comply with meaningful use since they were never designed as clinical systems, SyTrue has discovered a recipe for encompassing the needs of not only a medical office, but people as well. As the article notes, EMRs are not designed for patient care because our medical system is no longer designed for patient care. It is also known that EMRs were designed as after-the-fact, static data repositories, not as workflow aids. This changing paradigm of using real-time information demands a change in the way we interact with EMR, an unaddressed issue that SyTrue has recognized.

Some EMRs already do or will soon collect customer information, aid market research, minimize cost and maximize revenue and detect non-compliance with specifications, among other things. Arguably, patients are often forgotten as people instead becoming dates and times, numbers and figures and above all, billable entities.

Which leads one to ask, where in all this is the concern for patient care? Concern for patient care has fallen lower on the list of priorities when there is money and time at stake. With SyTrue, the needs of patients are being met by enabling a doctor to spend more time with the patient and less time with EMR. For doctors, frustrating and stressful experiences with EMRs can influence and negatively affect the patient experience during a visit and even cut into their one-on-one time. This could not only lead to loss of revenue, but could have a negative impact on the entire atmosphere and productivity in a medical office environment.

But SyTrue has even managed to take it a step forward and concern itself with not only the patient but the user as well. Where EMR programs can be time consuming and difficult to use, SyTrue is user-friendly and smart. It is intuitive, fast and easy on the eyes.

Everything that EMRs aim to be SyTrue already is and in a modern world where being faster, smoother and easier are what every consumer product strives for, SyTrue has emerged as a pioneer in the healthcare industry and will continue to break ground while leaving EMRs behind in the dust.

For more information on SyTrue’s technology, visit our Solutions page and Contact Us to schedule a demo today.


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